- Is your manufacturing process sustainable?
- Where are your products manufactured?
- How can I clean and store my product?
- How can I expect my order to be packaged?
- Is your manufacturing process ethical?
- What materials do you use to make your products?
Orders & Payments
- How can I buy one of your products?
- Why is my payment failing?
- Can I change or cancel my order?
- Where is my order confirmation email?
- Which payment methods do you accept?
- Where does Soul Sanctuary ship from?
- How much does shipping cost and how long is it?
- I entered the wrong shipping address, can you help?
- Where is my order? Has it been dispatched?
- My order tracking is not updating
- Why is my order taking longer than specified?
ReturnsSee All →
Still have questions?
We're happy to help with whatever questions you have! You can submit customer support ticket here.